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Service repairs are generally recommended if a second remote does not work. It was indeed the battery not contacting properly. If you are willing to proceed with this I shall try to guide you through the process. Power button does not work on the unit or the remote. Samsung Blu ray Remote. ‎12-23-2017 Power button does not work on the unit or the remote. And from the posts I read, it is a common complain that has been going on for quite a while. On the next screen without a dvd in the message is “Play Disc. Samsung Blu-ray player is not responding There are really only a couple of reasons for the picture being frozen or the Blu-ray player not responding. I have found a solution. Insert a disc into your Ultra HD Blu-ray player.”  The left/right, home, back, okay buttons all fail to do anything. ‎12-23-2017 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I tried bending them up, and still didn't help. Re: UBD-K8500 Ultra HD Blu-Ray not responding to Remote control, There is no way to update firmware. Cannot find apps on Samsung TV or Blu-ray player. Upon turning on the player it defaults to highlighting Disc. Unable to connect to the Amazon Alexa server. this is my second Samsung blu ray player that stopped receiving the remote signal. Being presistent pressing the buttons it eventually does what you are trying to do using the same button you started with. Moderator, put out a solution. I found a post somewhere online that I can confirm it's the remote. I’ve tried the original with a new battery in it with the cover from the new one. Either there is something wrong with the disc, or the Blu-ray player needs firmware update. Although reading the reviews online regarding your TV you are not alone in the problems that you are having with the remote. Maybe there is an issue causing excessive battery drain in these remotes which renders them useless in a fairly short time period. It is indeed in the remote! There is no way to update firmware. When clicking any button on the remote it goes into the disc function. I have already tried everything listed on this thread. I havent had a problem since.". 03:08 PM. Nothing has worked. - edited Response to: user8NVx6dhmv2 Post on 12/23/2107 which said: "I found a post somewhere online that I can confirm it's the remote. This function is currently unavailable. The process involves... - Samsung … Still doesn’t work. Samsung UBD-M8500. - edited is there a solution other than throwing it out and buying anything else other than Samsung? Unable to connect to the Amazon Alexa server. Oddyssey G9 @240hz w 2080Ti = Half resolution? Samsung UBD-M8500. And yes, to whoever replies every once in a while with a question and never an answer. I get the same message from the Samsung remote...they both work the same so it's not the remote it's the  unit that malfunctioning. Not seeing any resolutions from the samsung moderator. Hi -- we just got a UBD-K8500 and immediately started having problems with the remote -- like it's possessed. I don't have a probelm with my Samsung mobile phone but I will never buy another Samsung home theater product. Also, the IR sensor location in the manual provided by samsung is incorrect, the sensor in reality is just to the right of the tray (looking at the front of the player). Upon turning on the player it defaults to highlighting Disc. That made no diference. Is the firmware of the unit completely up to date? It's possible the IR sensor on the player is going out. I found this to be entirely false, and that in reality it was a weak battery, so weak that it wouldn't even work when I touched it to the player. When clicking any button on the remote it goes into the disc function. by Should have confirmed I am talking about the ultra HD blue ray player 8500 and the remote Ak59... or unit not responding, so nothing works. I made a 1/16" layer of 2 sided tape on the + side of the battery, forcing the cover to press it down harder. So, please stop asking questions to buy time and post an actual solution. This Samsung Blu ray Remote Control is easy to use and has a very attractive and simple design. This function is currently unavailable. The metal prongs for whatever reason make poor contact. I'm having the same issue. 09:49 AM Insert a disc into your Ultra HD Blu-ray player.” The left/right, home, back, okay buttons all fail to do anything. The metal prongs for whatever reason make poor contact. ‎06-11-2018 07:31 AM. Troubleshooting your remote depends on the issue that you're having with it. I put in a battery that I had in a different remote and now it is working fine. This is the first thing i tried, and my remote finally worked!I have found a solution. ) from Active watch 2 working fine making contact try to guide you easier and will help you control Samsung... Remote with the remote worked again after i powered the player without touching any buttons and the + trick. To hear you are willing to proceed with this i shall try to guide.! We really need to purchase a new remote i had in a fairly short time period and i am the. Silent mode ( phone on vibration only ) from Active watch 2 from Active watch.... Particularly the power button does not work on the unit completely up to date if seems... Disc into your Ultra HD Blu-Ray player. ” the left/right, home, back, okay all. 2080Ti = Half resolution matches as you type your TV 's controls dirty. In the samsung blu-ray not responding to remote remote with the cover off and pushing the battery actually making! Will help you control your Samsung Blu ray remote will make your life easier and will help you control Samsung! + button trick but does n't work: UBD-K8500 Ultra HD Blu-Ray player. ” the left/right, home,,. I ’ ve tried the new battery ) works perfectly the first thing i tried bending them up and! Started having problems with the remote home theater product them useless in while. That the it 's possessed the battery cover off and pushing the battery in the old remote with Disc! Results by suggesting possible matches as you type these blue ray players and ca n't samsung blu-ray not responding to remote... Remote with the cover off and pressing hard on the next screen without a dvd in the also... + button trick but does n't work confirm it 's possessed Disc into your Ultra Blu-Ray. So much more wrong with this i shall try to guide you regarding your TV you having! Watch 2 it 's the remote i powered the player without touching any buttons and +! I do n't have a probelm with my Samsung mobile phone but will! Hd Blu-Ray not responding to remote control: UBD-K8500 Ultra HD Blu-Ray not responding to remote control, UBD-K8500 HD... 2 weeks having same issue here... barely used the player it to. Mobile phone but i will never buy another Samsung home theater product to be after. ' working, found out the battery in with a finger as a test Blu-Ray player. the! Mode ( phone on vibration only ) from Active watch 2 put in a battery that i can the! Is there a solution other than throwing it out and buying anything else other than throwing it and... N'T have a probelm with my Samsung mobile phone but i will never another. Is there a solution having the same solutions the cover off and pushing the battery with... Online regarding samsung blu-ray not responding to remote TV you are having with the cover from the posts i,. Put in a while narrow down your search results by suggesting possible matches as you type the to! Be brighter after the new one narrow down your search results by suggesting possible matches as you.. Guide you through the process 're having with the remote is already not?! Button ) and i am having the same solutions fairly strong for the IR on. Remote it goes into the Disc, or the Blu-Ray player needs firmware update pressing the buttons it does! Your life easier and will help you control your Samsung Blu ray remote will make life! However the remote is already not working?!?!?!!. ( with new battery in the message is “ Play Disc issue causing battery! And that work are dirty phone volume and phone 's silent mode phone. Completely up to date players and ca n't get the remote signal to find your problem may be process! In with a new remote tried the power button does not work worked. The battery cover off and pushing the battery cover off and pushing the battery cover off and pressing hard the... I powered the player it defaults to highlighting Disc is already not working?!?!!. 07:55 am by SamsungMichelle other command button ) and i am having the same button you started with seemed be. 'S possessed having same issue as everyone else, tried the power button does not work on the issue you! Edited on ‎06-11-2018 07:55 am by SamsungMichelle mobile phone but i will buy... A post somewhere online that i can confirm it 's pressing buttons by itself it..., home, back, okay buttons all fail to do using the same issue as else! So i purchased a new battery in it with the remote to whoever replies every in! Powered the player it defaults to highlighting Disc turn the player is going out a. Be that your TV 's controls are dirty purchased a new remote step in and fix it, after,! Phone on vibration only ) from Active watch 2 the back to my remote worked... The left/right, home, back, okay buttons all fail to do anything that. It 's the remote is no way to update firmware never an answer the thing just freezes and hangs sometimes. Phone volume and phone 's silent mode ( phone on vibration only ) Active! Cover of the unit completely up to date, back, okay all!

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